Rachel B

We’ve all had an experience as a customer which has been less than acceptable – whether its in a shop, restaurant, let down by transport.  And those are the moments where you can win or lose when it comes to the customer. In a competitive market, price and product can only take you so far. […]

Think strong leadership and words like confident, decisive and strategic spring to mind.  Kindness is rarely associated.  But it’s a key power, asset, skill when in a leadership position. Its not about avoiding tough conversations, its quite the opposite. Its not about being gushingly nice. Its about being empathetic, emotionally intelligent and having a genuine […]

At Ambitious Kind, we believe growth starts with understanding — not just numbers, but dreams, values, and goals. This case study highlights how we helped a talented, creative business owner move from feeling stuck to building a thriving, sustainable business — even in the face of unexpected setbacks. The Starting Point This project began with […]